Got a call about fraud activity on your bank account? It could be a scammer (2024)

FAQs

Got a call about fraud activity on your bank account? It could be a scammer? ›

That's always a scam. Stop and check it out. If you're worried, call your real bank, broker, or investment advisor. Use the number you find on your statement — never the number the caller gave you, which will take you to the scammer.

The customer is then prompted to press a number on their phone to be taken through to a supposed ? agent?, who is actually a fraudster. All consumers are reminded that banks or the police will never contact you asking for your online banking password or for you to transfer money to a new account for fraud reasons.

Fraud monitoring

We'll send you alerts if we identify unusual or suspicious activity on your account. A temporary block may be placed on your account when fraud is suspected to prevent ongoing fraudulent activity.

5. Secure your online accounts with strong passwords and 2FA. If scammers have access to your phone number, they could potentially use it to hack into your online accounts — including your email, social media, and even your bank account.

A scammer contacts you pretending to be someone from your bank. The call may even look like it's coming from your bank because the scammer uses spoofing technology to disguise the number on your caller ID so it appears legitimate.

Protect your personal information: To verify your identity, your bank will ask basic questions to ensure they are speaking to the correct person. However, they will never ask you to disclose your passwords or your PIN number on the phone.

We're always checking for any suspicious activity on your account, so you may get a text message or call from our automated system to confirm a recent transaction or a change of address.

A real financial institution won't ask for personal information by text or email. If the alert seems real but you're unsure, call or reach out to the bank through a contact listed on the bank's website, rather than a contact provided by the alert.

Can my bank account be hacked through a phone call? ›

A phone number alone is not enough for someone to hack your bank account. But, as outlined above with regard to someone having your email address, someone with your phone number could potentially call or text you as part of a phishing scam with the ultimate aim of hacking money from your accounts.

Can you get hacked by answering a phone call? It's impossible to get hacked by simply answering a phone call made through your network service provider. But that doesn't mean a phone call can't be exploited to compromise your security via a social engineering attack.

The easiest way to become a victim of a bank scam is to share your banking info — e.g., account numbers, PIN codes, social security number — with someone you don't know well and trust. If someone asks for sensitive banking details, proceed with caution.

File a complaint with the FCC if you believe you have received an illegal call or text, or if you think you're the victim of a spoofing scam. Click the tabs below for tips, FAQs and resources. Don't answer calls from unknown numbers. If you answer such a call, hang up immediately.

Your phone can't be hacked just with a regular call — but phone hackers can use fake text messages to infect your phone, and suspicious no caller ID calls may be part of a wider ploy to access your device.

Once scammers know your number, they can target you with phishing texts and calls, or trick you into downloading malware and giving up personal information. And once they gain access to your personally identifiable information (PII), it doesn't take much more to access your financial (and other sensitive) accounts.

How Long Does a Bank Fraud Investigation Take? Typically bank fraud investigations take up to 45 days.

Banks employ sophisticated algorithms that link various data points to detect inconsistencies, thereby unveiling potentially synthetic identities. Application fraud: Banks employ real-time analyses of application data to flag discrepancies, such as inconsistent information or unusual patterns.

You can now confirm whether that number is spam with Truecaller's Spam Number Lookup! Enter the number in the search bar. Truecaller will show spam stats if it's a spam number, giving a detailed breakdown of their activities.